Covid19 Business Support Packs

Covid-19 : Nominating a Fellow Business Owner to Collect Your Business Support Pack

Dear Businesses,

Your Covid-19 Business Support Packs are nearly ready!

Thank you for all your positive comments about the Covid-19 Business Support Packs we’re putting together. It’s great to hear how helpful they are going to be to all our businesses.

Today Jason Knowles from Otley Town Council, and I put together 200 packs. We’re still waiting on the Face Coverings but they should be with us ready for you to collect from this Thursday (see collection days/times below).

Can I nominate a fellow business owner to collect my pack?

If you’re not available on the below collection days and/or would prefer to nominate another business owner to collect your pack for you, please drop me an email at and I’ll send you a form to complete.

When and where do I collect my pack?

  • Thursday 11th June between 8am – 2pm
  • Friday 12th June between 10am – 2pm
  • Monday 15th Jun between 8am – 2pm

You can collect your Support Pack from Otley Town Council’s offices (The Core, Unit 11 Orchard Gate, Otley LS21 3NX).

Who is eligible to receive the Covid-19 Business Support Pack?

This initial pack is only available to:

  1. Those businesses who have been open throughout lockdown, and
  2. Retail businesses who are allowed to open between 1st and 15th June.

If your business is due to open in July, don’t worry. We are putting together a Phase 2 Business Support Pack for you, eg. for hairdressers, barbers, beauty therapists, physios, pubs etc. This will be announced in the next few weeks as soon as we have more information. If in the meantime, you feel that you have any specific requirements, please email us at

What’s included in the Business Support Packs?

For more information about what’s included in the packs, please go to our website

We are here to help!

Please remember that we are here to help. You can contact us either on email to, or via our social media platforms (Facebook or Twitter) if you have questions on any of the above.

Let’s work together to #BeKindInOtley and most importantly #StaySafeInOtley.

Best wishes
Rachelle Atkin – Otley BID Champion
Otley Business Improvement District Ltd

6 thoughts on “Covid-19 : Nominating a Fellow Business Owner to Collect Your Business Support Pack

  1. Hello Rachelle, it’s Dawn from Westbourne House, Andrew and I would certainly be very interested in your information pack for business and any advice you can give us regarding our situation, of course at Westbourne House we have our regular lodges and associations to cater and look after with bar service but we also receive the public at private parties, Sunday lunches that kind of thing.

    We have kept ourselves busy in lockdown since early March and are managing to keep our heads above water.

    Some refurbishment work has been carried out in that time and with that in mind we wondered if the bid could recommend a local upholstery cleaner, after a carpet was lifted and the dust cloud settled it’s definitely going to need a professional company, it’s too much for me!

    Kind regards, Dawn

    • Hi Dawn, I hope you’re well and business is still going well. With regard to your first question, unfortunately as you are not a BID levy payer you don’t qualify for our Covid-19 Business Support Pack. However, we are happy to share our supplier details with you to enable you to go direct to a local supplier if you so wish. Regarding your refurb work, great to hear that you’re taking the opportunity to do this kind of work whilst you’re fairly quiet. I cannot recommend an upholstery cleaner but maybe one of our local carpet fitters/retailers could help. I’m sure if you gave them a call they’d be able to advise you. Best wishes, Rachelle

  2. Hi Rachelle this Alison from Chippendale tearoom on bondgate I am interested in the covid 19 business support pack I am opening hopefully on the 4th July could you send me information on when I could pick one up

    • Hi Alison,
      Yes of course that’s absolutely fine. I’ll check if we have your email address on the mailing list and if not I’ll add you in. I’m hoping to confirm everything today and will send an email out accordingly. But for your info we’re looking at collections being next Tuesday and Friday between 10am-2pm from Otley Town Council, The Core in Orchard Gate.
      Best wishes and see you next week.
      Otley Business Improvement District Champion

    • Hi Rachelle this is sammy from Best Kebab on Westgate I am interested in the covid 19 business support pack. We have been open throughout lockdown so could you please send me information on when I could pick one up.
      Thank you

      • Hi Sammy,

        Our final day for collecting the Business Support Packs is tomorrow (Friday 3rd July) between 10am – 2pm at the Otley Town Council offices at The Core in Orchard Gate. You can find more information about these packs on our website, but I will also add your email to our mailing list so that you receive the reminder email that I am just preparing now which will go out later today.

        I look forward to seeing you tomorrow.

        Kind regards
        Otley Business Improvement District Champion

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